Lessons Learned from KM Disasters and Successes

Did you hear the one about the disastrous $1 billion, six year KM project at a financial services institution? How about the life sciences company that learned from that disaster, invested in a $30k solution, and went on to lose just $10s of millions on their KM initiative? Many of the best lessons in life come from studying failures, but if we're not careful, we just learn how to be less of a failure.

Did you hear about the manufacturer, the consultancy, and the energy business that reported $100s of millions of ROI on their KM initiatives? Which part of their success will work outside those walls?

We'll look at case studies of extreme successes and failures, and point to lessons for your KM initiative.