News coverage

The following articles featuring Endeca, our solutions, and our people have recently appeared in leading news, industry and trade publications.

Network World
July 2, 2008
Autonomy, Endeca rate among top enterprise search vendors
Endeca is a small but fast-growing vendor that focuses on searching databases and data warehouses as well as XML, RSS and documents.

DMReview
July 1, 2008
Product Review: Finding needles in a haystack made easy with Endeca
Built on the Endeca Information Access Platform (IAP), atVantage integrates four data sets - three internal and one external - that can be explored and analyzed. These combined sources provide insight into 43 million public and privately held companies and 1,200 industries.

DMReview
June 11, 2008
FTI Consulting shares spike following acquisition
FTI will use Endeca software to create new applications for searching financial information and databases and other electronically stored data, to help clients assess information relevant to litigation, mergers and acquisitions, government investigations and other matters.

Red Herring
June 6, 2008
Merchandising, One Customer at a Time
In the case of special branding, Eichner said Merchandising Workbench allows e-commerce retailers to do anything from placing a special banner at the top of the screen to creating microsites that replicate kiosks or sections of stores that promote certain brands.

Manufacturing Business Technology
May 22, 2008
Global corporations see advances in applying search to product data
Endeca uses a kind of search and guided navigation to allow engineers and procurement, supply chain, and other knowledge professionals to make sense of "all" data about a product life cycle—from technical attributes to supplier preferences and ratings, warranty information, HAZMAT compliance data, and inventories.

Internet Retailer
May 29, 2008
Borders.com launches with tech from Sterling Commerce, Endeca, Allurent
A major feature of the new site is its "Magic Shelf," which runs with Web 2.0 technology from Allurent and the Endeca search-and-navigation platform and was designed to mimic the in-store shopping experience of browsing for books, Ertell says. "We wanted to bring the book store experience to our web site," he says.

Boston Globe
May 29, 2008
Borders launches new retail website
Borders today launched a new retail website, and Endeca Technologies Inc. said it was among the firms that helped Borders in developing the site.

Internet Retailer
May 22, 2008
BabyUniverse.com improves natural search rankings and lowers bounce rates
BabyUniverse also lowered its bounce rate on natural search landing pages after shoppers saw better organized and more useful information, he adds. The retailer worked with its site search and navigation technology partner, Endeca Technologies Inc., to design 30 product category and brand pages — such as for car seats, or specifically Britax brand car seats — with sub-categories for more shopping options.

Intelligent Enterprise
May 12, 2008
Forrester Sees Convergence Trend In BI, Search
Another advantage in the convergence of BI and search is the ability to discover things "you didn't know you didn't know," Forrester said. "As search gets more powerful and begins to understand the meaning behind unstructured text, entity extraction and other linguistic analysis methods will be able to be used to reveal unforeseen and highly illuminating connections among documents or between documents and data."

 For example, Endeca with its MDEX technology lets people query a data model to find product categories or attributes like stock keeping units and SKU groupings, color, size, weight and others, the researcher said.

Red Herring
May 9, 2008
Endeca, Allurent Team Up for Online Shopping
"It would cost millions of dollars to try and develop this functionality by hand, not to mention hundreds of millions dollars in lost sales opportunity," (Matt Eichner, VP of strategic Development at Endeca) said. "And if online retailing evolves beyond your initial expectation, you've got the right architecture in place to adapt quickly."


May 5, 2008
In-Store Search Technology Empowers Customers
Similar to shopping on the Internet, consumers can get help finding the right product via in-store guided navigation solutions. Endeca's Guided Navigation solution is designed to help customers in multiple ways. "Guided Navigation is a complement to search — and works in tandem — but is really designed to facilitate exploration and discovery while search is more designed for fact finding," says Jesse Goldman, Global Retail Industry Lead at Endeca.


April 30, 2008
Endeca Unveils Collaborative Approach for Multi-Channel Retail Innovation
Steve Papa, CEO at Endeca, noted that recent economic conditions have accelerated efforts to finally tear down the artificial walls between the retail channels and create a personalized relationship with customers at every touch point.


April 23, 2008
A Rave Review for Social Navigation
Shoppers aren't just checking the reviews to validate a purchase — they're searching and browsing them to explore what to buy in the first place. As a result, reviews are evolving from window dressing on product detail pages into a central element in the online customer experience.


April 3, 2008
Manufacturers Warm Up to Enterprise Search
"What we've found is that manufacturing systems are very complex — more complex than just about any other industry in terms of the variability of the information you're dealing with. And there's a big struggle for people to see what's going on," Papa said. That plays to the strength of Endeca's technology, he noted, which is optimized to handle the "combinatoric explosion of relationships" that can occur across the multiple complex and heterogeneous databases and systems found within many manufacturing enterprises and supply chains.


April 1, 2008
Search Engine Optimization
The Magic Shelf uses Allurent's rich media technology as a different interface to the site's search, navigation and merchandising capabilities, powered by Endeca Technologies, Inc. Endeca, whose technology is also used in Borders' in-store kiosks, is now working with Borders on ways to blend this concept with personalized recommendations. As part of this strategy, the contents of the "shelf" would change according to shoppers' preferences and purchasing histories.

Internet Retailer
March 13, 2008
Center-led collaboration powers Harris Corp.'s strategic sourcing initiatives Purchasing
Harris' use of Endeca's technology helps company engineers locate a part that meets certain technical requirements. "We can influence their decision-making and steer them to the components that are early in their lifecycle and that are readily available in the cost targets we are trying to meet with preferred partners," (Janice) Lindsay, (vice president of strategic sourcing at Harris) adds.

Internet Retailer
March 6, 2008
Site search vendors partner with analytics provider Coremetrics
"This expanded partnership has the potential to introduce new ways to automate contextual merchandising and promotions, and create self-optimizing functionality to maximize revenue," says Noah Maffitt, director of global e-commerce for office supplies e-retailer Office Depot Inc., No. 3 in the Internet Retailer Top 500 Guide. Office Depot already uses technology from both Endeca and Coremetrics.

Internet Retailer
March 6, 2008
Carsguide.com.au upgrades site search to support targeted promotions
The new software will allow Carsguide to utilize dynamic merchandising that enables product images and promotions to change based on shopper activity. The upgraded site search system will also offer more targeted advertising and promotional opportunities for display advertisers, Carsguide CEO Ed Smith says.

ebizQ
February 27, 2008
Alfresco Announces Winners of Alfresco Content Excellence Awards
"The Endeca Community programs connect hundreds of users through regional meetings and the annual user event, Discover. To support our growth we needed a way to collaborate with tens of thousands," said Colby Dyess, Endeca Community Director.

Computer Business Review
February 15, 2008
RS Components powers up e-commerce strategy with new website
The move is part of its e-commerce strategy aimed at helping electronics designers enhance their efficiency. The enhanced search and guided navigation capabilities and the 500,000-odd products, one million individual product attributes in PDF format, exposed product pictures and related technical documents that have been made available on the website, will enable designers and maintenance engineers to save time and cut down their expenditure while browsing the website.

Internet Retailer
February 2, 2008
The sales picture brightens after a redesign at The Artful Home
As part of a site redesign begun in 2006, The Artful Home deployed a site search tool from Endeca, which provides results for commonly misspelled words. And, instead of giving visitors a long list of results, the search results pages now allow consumers to refine their searches, such as by best sellers, newest items and price. The tool also allows The Artful Home to promote items featured in its catalog, and the retailer increased the size of images on search result pages.

Red Herring
January 23, 2008
Intel Investing $10M in Endeca
"Its investment in a company such as Endeca is an investment in its future server business, given that Endeca is building its information access software around a new class of database technology, which undoubtedly benefits from high performance hardware," Spooner wrote.

Red Herring
January 23, 2008
Endeca Gets $15M Embrace From Intel, SAP
"The cash infusion into Endeca, whose clients include Ford, Wal-Mart, and the super-secret Defense Intelligence Agency, comes about two weeks after Microsoft acquired rival Fast Search & Transfer for $1.2 billion."

DMReview
December 1, 2007
Great {Customer} Expectations
"What we used to have was essentially a database customers could find their way into," says Chip Reeves (director, Sales and Marketing Process, Dow Corning). "You might find our solutions for airbag coatings, but you would need to know we hardwire that into our chemicals industry under performance coatings, and if you’d happened to think automotive — why would you ever think that? — you wouldn’t have found your way to the same information."

Ovum
November 19, 2007
Data and Intelligence
The company reports that revenues for the three quarters had grown by 79% and that its 12 month training revenues are in excess of $100m. The biggest growth in the quarter was in manufacturing and distribution business with a 180% increase in revenues, followed by public-sector with a 130% increase.

Washington Post
November 6, 2007
Data and Intelligence
"The ultimate benefit of the Alien framework," program manager Ralph Liberati says in the story, "is that it will allow intelligence analysts to 'parse through millions of different intelligence reports to find ones that are relevant and meaningful for the questions they want to answer: the who, what, when and how' related to topics of national security interest."

Boston Business Journal
October 26, 2007
Data-search firm finding results in campus recruiting
When Endeca recruiters visit universities, they do more than woo students with flat screen TVs and sign-on bonuses. The Cambridge company also schedules technical talks to share insight with entire academic communities.

Network World
October 25, 2007
Web 2.0 inevitable in the enterprise, experts say
The ease with which users can collaborate on the accumulation and sharing of data regardless of source could reshape the database and search-engine industries as well, said Matt Eichner, vice president of strategic development at Endeca Technologies. "In 10 to 20 years, I don’t think we will be talking about search," he said. "This will shift so dramatically that [database and search] won’t be recognizable as such."

GCN
October 8, 2007
Agency Award: Defense Intelligence Agency | DIA makes contact
"The Defense Intelligence Agency, looking for a framework to help intelligence analysts find answers to their most pressing national security questions, decided to apply the power of service-oriented architecture to data exploitation. The result is the All-Source Intelligence Environment, known as Alien."

pub tk
September 17, 2007
Endeca injects social navigation into enterprise search
"Susan Aldrich, an analyst with the Patricia Seybold Group, said ... social search is valuable because while a site such as Amazon will help the user find a book or a CD, it won't get as specific as, for example, locating a top-rated book used by photographers. 'One type of content that seems to be the most difficult for sellers to compile is how a product is used,' Aldrich said.... 'Being able to search on the user content is a very special thing for consumers.' "


DM Review
August 17, 2007
Silver Creek Systems and Endeca unveil DataLens Foundry for Endeca IAP
"Utilizing Silver Creek's DataLens System, the module extracts and normalizes attributes and characteristics from product data and feeds them directly into the Endeca IAP, where they can be used to optimize Endeca's signature Guided Navigation® experience."


InformationWeek
August 4, 2007
The ultimate search engine
"Endeca performs automatic categorization, using "guided navigation," based on the theory that people aren't always searching for something specific but instead are looking to discover something they don't explicitly know how to ask for."


Internet Retailer
August 1, 2007
The leading application and services providers who help the Top 500 Internet retailers achieve their success
"Endeca Technologies Inc. works with 67 of the Top 500 merchants, including the Guild Inc. (No. 424) and its Artfulhome.com site. A new advanced search tool from Endeca helps customers shop 12,000 online items by criteria important to them, such as price, color, size, theme or artist."


Computer Business Review
July 26, 2007
Emap sports Endeca for web sites
"UK-based Emap already claims a five-fold increase in page impressions for its MCN web site since IAP was deployed and the site re-launched. The company also said that the number of registered user for its golfing site had also tripled as well."


Gainesville Sun
July 11, 2007
UF testing system to improve searching the library catalog
"The new system, called Endeca, improves catalog searching with a column that narrows broad searches, provides information on item availability and has more..."


The Monash Report
July 9, 2007
Revolutionary trends in the analytics market
"In this piece I point out how that sameness [in BI strategy] allowed for disruption and revolution, and highlight a few trends that are pointing in those directions [in analytics]. My list of potentially major disruptors starts with Endeca, QlikTech, and the open source movement."


ITWire
June 8, 2007
Lonely Planet boosts site search with Endeca
Popular travel information Web site, Lonely Planet is moving to better exploit user generated travel content with a new search engine from Endeca that enables users to simultaneously across both Lonely Planet and traveller-contributed information on its site.


USA Today
May 17, 2007
Graduates find employers coming to call
Endeca, an information access company in Cambridge, Mass., recruits from neighboring Harvard University and the Massachusetts Institute of Technology. The company will give a flat-screen television referral bonus to any college student who recommends a friend who is hired.

It also sends care packages to recruits' residences during finals. The packages have contained items such as water bottles, backpacks, energy bars and candy.

"It's to let them know we're here," says Keith Johnson, a vice president. "For top-tier talent, there is a lot of competition. The market is a lot tighter."


InformationWeek
May 16, 2007
Search Providers are focusing on the U.S. government market
The U.S. federal government search market, already hotly competitive, appears in danger of becoming cutthroat as search providers zero in on government sites using popular RetrievalWare search technology.

Endeca CEO Steve Papa has trumpeted his firm's "discovery" search platform as "especially appealing to the intelligence community -- our largest beachhead in the federal government." He added in a statement, "We're offering technology that reveals the previously unknown relationships criss-crossing human, signal, and other kinds of intelligence."


Information Age
May 10, 2007
Search pioneers leave majors behind
Software giants may have to buy their way back into the booming market.

Privately held Endeca is proving an unexpectedly strong competitor. In March, it announced that BT had chosen it, over Autonomy, to provide the main search engine for a range of activities, including embedded searching in call centres. Paul Sonderegger, Endeca chief strategist, attributes the success to the company's iterative approach to search, which involves creating document summaries on the fly and making helpful and new suggestions to enable the user to find the right answers quickly. The BT deal is "a turning point for Endeca in Europe," says Sonderegger.


Boston Business Journal
May 1, 2007
Boston Business Journal Pacesetters, No. 1: Endeca
Software posts three-year revenue gain of more than 1,000 percent

Endeca Technologies, Inc. has big plans. The eight-year-old software firm, named the 2007 fastest-growing company in Massachusetts by the Boston Business Journal, wants nothing less than to change the world.


Cadalyst
May 1, 2007
PLM Strategies: Intelligence Beyond the Known Universe
Endeca often is listed as an enterprise search-engine vendor, but the broad categorization is somewhat misleading. Industry watcher Gartner places Endeca in the "Magic Quadrant for Information Access," a segment composed of "vendors with capabilities that go beyond enterprise search to encompass a collection of technologies, including search; content classification, categorization and clustering; fact and entity extraction; taxonomy creation and management, information presentation (for example, visualization) to support analysis and understanding...


KM World
April 30, 2007
Connectors, mavens and salesmen -- Human networks and relationships in KM
As anyone who has used keyword-based search engines knows, it can be a frustrating experience. Finding the desired result can be difficult, particularly when the search is on an unfamiliar topic. Enter Endeca, a new form of search paradigm based on guided navigation, which is more like a business intelligence tool than a search engine.


DMReview
April 27, 2007
LexisNexis Taps Endeca IAP for Legal Business Development Solution
"Designed to help business development and marketing professionals at law firms identify new business opportunities and grow existing accounts, the LexisNexis atVantage service offers fully integrated analytics, visualization, guided navigation and search capabilities. These capabilities, supported and enabled by the Endeca IAP's unified indexing technology, help LexisNexis clients intuitively explore and analyze a wealth of litigation, company and market data sources to make the best possible business development decisions given all relevant information available."


Computer Business Review
April 11, 2007
Endeca ousts Autonomy for information access at BT
"The investment in Endeca as a search and information access capability provides another success in BT's strategy to standardize capabilities that support customer services and product development," said Mike Galvin, director of portfolio infrastructure for BT Group. "We will spend the next quarter building the core platform, which will be followed by a pan BT roll out across a number of applications."


Ovum
April 9, 2007
BT standardises with Endeca
This is a good win for privately-held Endeca, which in this instance is replacing two sets of search and discovery technologies from UK-based Autonomy Corporation. IAP is already used by organisations as diverse as ABN AMRO, Boeing, Comet, The Guardian, Hyatt, IBM, John Deere, Nike, Tesco, and Walmart.com.


Information World Review
April 9, 2007
BT opt for Endeca core to information platform
Telecoms giants British Telecom (BT) has announced plans to standardise its information management and search, both employee and customer facing, across the entire organisation. As part of the new information strategy, BT has agreed terms with enterprise search provider Endeca Technologies, which will see its Information Access Platform integrated across the organisation.


The Independent
April 9, 2007
BT's Web sites made simpler to navigate
Endeca's software offers a more sophisticated system than traditional search engines where users type a phrase into a search box on one part of the site.

"The system provides an overview of the landscape. It's like showing you where the oil is before you start drilling - it helps users discover information they did not know to ask for," said Paul Sonderegger


InfoWorld
April 2, 2007
Rethinking business intelligence: BI has a reputation for being a resource sink that delivers reports almost no one reads. It doesn't have to be that way.

Harris Corporation has augmented its internal search capabilities with more traditional analytics, says Janice Lindsay, director of supply chain management. When engineers do a search for parts based on criteria such as power consumption or interface, an Endeca Technologies search engine looks at the raw results, then looks up quantitative information such as defect rates, available discounts, reliability ratings, and how much longer the part is expected to be manufactured. It then uses those factors to recommend which parts engineers should use. The results returned are filtered and ranked based on as many as 200 criteria, using information from ERP, manufacturing, product design, and other internal systems as well as from supplier systems and industry databases.

Through the use of dynamic summarization -- a technique that does not require data cubes to be defined up front for the analysis tool to traverse -- the Endeca Information Access Platform can analyze any data source for patterns, says Endeca's Matt Eichner, vice president of strategic development.


Information Week
March 22, 2007
Defense Intelligence Agency Boosts Search Firepower
The U.S. military's latest maneuver could improve search efforts beyond basic keywords and apply search technologies that better help its personnel connect the dots.

"Search injects a note of serendipity into the information finding business," said Sue Feldman, IDC's VP for search and digital marketplace technologies. "Exact matching, like in a database application, only gets you what you ask for. In the defense setting, what you're looking for is what you don't know enough to ask for."


CIO
March 15, 2007
Treasure Hunt
"High-end search platforms such as those from Endeca Technologies are beginning to blur the lines with business intelligence (BI) systems. What does this kind of capability look like in action? Communications equipment maker Harris uses Endeca's search platform to bring "BI 2.0" capabilities to its supply chain management system, says Janice Lindsay, director of supply chain management. That means using analytics and business rules so that search steers decisions--such as recommending preferred suppliers, or advising engineers that a part is near the end of its lifecycle."


Internet Retailer
March 1, 2007
Weighing Technology Choices
"WebSphere also offered the flexibility to bring in outside applications when some of its inherent features proved less than satisfactory, Tahmin says. 'We could have used WebSphere tools for search and navigation, but we realized they weren't best-of-breed,' he says. Instead, Ritz brought in a site search and navigation application from Endeca Technologies Inc. The move quickly paid off. 'We had Endeca integrated within a month or so, no downtime at all,' Tahmin says. 'It paid for itself in a better shopping experience for customers and higher conversion rates.'"

February 15, 2007
How Petco.com is making it easier to search for products
"WebSphere also offered the flexibility to bring in outside applications when some of its inherent features proved less than satisfactory, Tahmin says. 'We could have used WebSphere tools for search and navigation, but we realized they weren't best-of-breed,' he says. Instead, Ritz brought in a site search and navigation application from Endeca Technologies."

'It really gives the customer the power to decide what way they want to find something,' says John Lazarchic, VP of e-commerce at PETCO. 'As a retailer, you tend to get stuck in your own paradigm of what you call things or how you think things should be categorized. You quickly learn that customers don't think of things in the same way you do.'"

February 15, 2007
As it adds SKUs, WineEnthusiast.com also increases site search conversions
"Wine Enthusiast expanded its product line in November 2005, adding more private label brands to its selections of wine racks, cabinets, glassware and related items. At the same time, it also launched a new site-search-and-navigation application from Endeca Technologies Inc. and realized an immediate improvement in the number of sales from customers who used site search, Edelman says.

'The tool allows our customers to find products incredibly well,' he says. 'We saw an immediate spike in site search conversions.'"


ComputerWorld
February 12, 2007
Business Intelligence & Search: A Marriage of Convenience Computerworld
"With this Endeca technology in place on Sigma-Aldrich's Web site, (Carl) Turza, (CIO of Sigma-Aldrich) plans to deploy it internally by pointing the search engine at the data warehouse and other enterprise data stores. 'We will see a proliferation of that technology throughout the calendar year, internally and externally,' he says."


LinuxWorld
February 7, 2007
Endeca Reports 200-Plus Percent Growth in Media & Publishing Business Linux World/Sys-Con Media
"'The past year represented a significant milestone for the role of next-generation information access in online media environments and Endeca's media and publishing business, which accounted for 20 percent of our overall new software business in 2006,' said Steve Papa, CEO of Endeca."


DMNews
February 7, 2007
At eTail, the customer is always first
"Using Web 2.0 technology to create rich Internet interfaces will be another topic of discussion, said Phil Braden, director of customer-facing solutions for Endeca, Cambridge, MA. Such dressed-up interfaces 'are top of mind with a lot of our customers these days,' he said.

Retailers also are looking at how to use proprietary content to enrich the customer experience while differentiating themselves from the competition, Mr. Braden said. He cited Home Depot's do-it-yourself tutorials and Walgreens' health-related information as examples of this strategy. Categorizing user-generated content such as product reviews in ways that are meaningful to shoppers is another.

'Being able to promote highly rated products is effective in driving conversions,' Mr. Braden said."


Purchasing.com
February 1, 2007
Allied offers customer product reviews


Internet Retailer
January 17, 2007
Faster site search isn`t a game for online retailer eToys
"But in 2007, eToys wants to leverage its extensive investment in data warehousing and improve site search in ways that will result in customers realizing a more personalized shopping experience. 'We know that our core customer is 80% female, but they also shop on multiple occasions for multiple recipients,' says eToys CEO Michael Wagner. 'It may be a Christmas present for a daughter on one occasion and a gift for a nephew on another.'"


Outsell
January 1, 2007
Information Industry Analysts from Outsell, Inc. Identify 20 Companies Destined to Shake Up the Landscape in 2007


Internet Retailer
November 27, 2006
Endeca grows staff 50% to meet demand
"With revenue up 104% for the first nine months of this year over last, Cambridge, MA-based Endeca Technologies has added 100 new positions in the past year, a 50% growth in staff, the company reports. It plans to increase its staff by another 25% in the first half of 2007."


The Courier Mail
November 20, 2006
Dymocks puts 200,000 books online
"(CEO Don Glover) said Dymocks' new-look Web site would be powered by 'Endeca Technology', an advanced search engine used by multichannel retailers in Europe and North America including US grocery giant Wal-Mart." Audio Interview (MP3)


Computer Business Review
November 20, 2006
Dymocks puts 200,000 books online
"(CEO Don Glover) said Dymocks' new-look Web site would be powered by 'Endeca Technology', an advanced search engine used by multichannel retailers in Europe and North America including US grocery giant Wal-Mart.


Computer Business Review
November 15, 2006
Endeca extends BI with search
"Teaming with Clarabridge creates an out-of-the-box capability to incorporate BI data and reports into a broader enterprise information access strategy," said Eichner.

Endeca hopes the integration will kick start a the deployment of new generation of "self-service" BI applications targeted at the masses of business users, rather than a handful of specialist BI tool users that is typical in many organizations.


ebizQ
November 14, 2006
Endeca Teams With Clarabridge on Enterprise BI
"Enterprise BI deployments regularly spawn the creation of thousands of reports distributed to multiple user communities. Making matters worse, most organizations are using multiple BI tools," said Justin Langseth, president and CTO of Clarabridge. "By partnering with Endeca, we can help organizations take advantage of this wealth of information by providing intuitive tools workers need to quickly find and analyze the data or metrics most relevant to their unique and ever-changing needs."


Internet Retailer
November 9, 2006
JR.com finds new e-commerce platform works better for site search
In addition, he says, "customers will be able to refine on top sellers, advertised specials, brand and gift boutiques, and only on products that are currently in stock. Another Endeca feature that we will now be able to leverage is their merchandising functionality where we can set up dynamic rules-based merchandising contextual to where you are on the site, who you are, what you have looked at that session, what you have purchased in the past, and what you have in your basket."


E-Commerce Times
November 7, 2006
The Search for Online Shopping Satisfaction
Take for example, the guided search and navigation experience on the slick, new online Nike Store. While it may look like the familiar search box and site navigation, this increasingly prevalent approach groups items by similar characteristics -- style, size, price range, color, activity, etc. -- showing shoppers all the ways they can describe and browse merchandise.

The benefits? Shoppers can quickly hone in on and compare desirable products without having to page through hundreds of options, while retailers can expose the full breadth of their catalog without having to predict all of the ways customers may look for products. It's as if the site were designed with each individual shopper in mind.


SearchDataManagement
October 26, 2006
Enterprise search software enables AMR's analysis
"We have greater insight into all of our CRM data then we've ever had in the past. High-level people can get reports and they can drill down into the data. We've produced reports that we could never dream of before," Melanson said.


DMNews
October 17, 2006
Nike takes steps to bolster site
"The result is a more dynamic online shopping experience. The most notable change to the interaction is that customers can navigate within the site itself. NikeStore's navigation system assigns each product a set of definitive characteristics such as color, sport category, price and product technology. Users can filter the entire inventory of Nike products, narrowing the 30,000 products on the site to those most relevant. Nike will continue to use the Endeca search platform that powers the current site."



October 16, 2006
Endeca Information Access Platform 5.0 Released
"Analyst firm AMR Research implemented Endeca's dynamic navigation and search for accessing the highly structured documents on their client-facing site, replacing a more traditional search engine. The project was a great success, according to Michael Melanson, vice president of IT. Based on the company's experience and its exposure to extensions of the technology at an Endeca customer conference, AMR implemented Endeca as a business intelligence (BI) tool in only 6 months. Within the CRM system, it created an executive dashboard that dynamically adjusts when managers drill into the data."


KM World
October 10, 2006
A Platform with a Purpose



October 10, 2006
Endeca blends BI into search
"...Search engines can hunt through unstructured data such as documents or email to find specific information, but can't see the relationships or trends in what they find. Conversely, BI tools can mine data to provide insight and analysis, but typically only for structured data such as a database or OLAP cube.

"The market has been artificially segmented between the two, because of the false assumption that you can't mix documents and databases, say," (Jeff Boehm) added. "


Fortune
September 21, 2006
Going beyond Google
"Search is only the beginning for Endeca's founders, who boast a more sophisticated search engine than Google and an ambitious plan."


Intelligent Enterprise
September 1, 2006
BI Megatrends: Our 7th Annual Special Report
"Endeca Technologies, which offers a guided search, navigation and analysis platform, threatens to redefine the meaning of BI by concentrating on the user experience instead of the data."


New England TechWire
August 23, 2006
Endeca Reports 116% Quarterly Rev Growth, Plans New Cambridge HQ


DM Review
August 10, 2006
Endeca Unveils SEO Capabilities and Best Practices for Guided Navigation-Based Web sites
" 'We estimate that the major search engines drive 50 percent of our new business. So a robust SEO strategy is critical to our success,'" said Jason Robbins, CEO at ePromos Promotional Products, Inc. "'Implementing an SEO strategy that takes advantage of our investment in Endeca has generated enough new business that we had to cut back on pay-per-click keyword advertising in order to support the increased volume.' "


Internet Retailer
August, 2006
Flying Carpets
"Kremer describes the new search and navigation system as 'the most significant enhancement to the Rugs Direct online store since it was developed.'... 'It's great to offer 60,000 choices, but when faced with too many choices many people opt to make no choice,' Kremer says. 'We were losing business as a result of not providing customers an efficient way to narrow their choices to a reasonable number that met their criteria.' "


Washington Post
July 19, 2006
Ambient Findability: What We Find Changes Who We Become
"What is your opinion of Google? Do they really have the market on search or do you think there's a smaller outfit out there trying to perfect better methods? And if there is a smaller company out there doing this, do they even have a chance against the corporate giant?"

"Peter Morville: ...there are other interesting things going on: Endeca's Guided Navigation based on faceted classification is great for site search."


Direct
Jul 5, 2006
Sports Collectible Site Powers up Major League Search
By Brian Quinton
"'We have a very large data set, and (Endeca) already had big clients,' Grimsley says. 'They weren't going to be custom-building something just for us, which was a risk I wasn't interested in taking...Having that content displayed alongside trading merchandise can be very powerful and sets us above our competition, such as eBay,' Grimsley says. 'We usually don't compete with them on price, but our edge is the customer experience.' "


Internet Retailer
June 13, 2006
Interstate Batteries re-launches web site to handle broader product range
"Interstate Batteries handled the re-design in-house, but is using Endeca Technologies site search-and-navigation technology to make it easier for shoppers to find particular batteries, he adds. 'In the past, shoppers on our site needed more complete information in order to find products,' Ferrari says. 'Now our site allows them to just identify general attributes that are meaningful to them, such as the basic model name of their cell phone.'"


June 1, 2006
Opening Doors
"Retailers are adding more data sources beyond web analytics and as the quantity and quality of that data grow, the importance of supporting it, connecting it and aligning it to the right product or category through search grows," says Andy Wolf, market solutions manager for search technology provider Endeca Technologies Inc.


Mass High Tech
May 24, 2006
USPTO awards guided navigation patent to Endeca
"Developed in 2000, the Guided Navigation experience allows people using the web or enterprise applications to find relevant information by guiding them in an interface that keeps information in context."


BusinessWeek
May 14, 2006
Enterprise Search Gets Lost
"The activity called "search" is really a subset of a family of information-seeking behaviors. Search isn't a singular activity aimed at finding information. For most people, searching is part of a continuum of activities including browsing, searching, analyzing, and categorizing, that result in task completion, e.g., finding an answer, making a decision, or learning something.

Consequently, focusing solely on "search" is counterproductive, since most workers aren't interested in searching: They want to find information. While this may sound trite, focusing on search to the exclusion of user behaviors and needs leads to some decisions and behaviors that may run counter to helping workers find information." -- Marc Strohlein


Intelligent Enterprise
May 1, 2006
The Eighth Annual Editors' Choice Awards Intelligent Enterprise
"The dream is to bring BI and search together. Endeca lets customers live that dream through cross-tabulation of search results and BI-style drill-down and visualization."


KM World
April 3, 2006
Endeca Targets Verticals

Destination CRM
April 1, 2006
The NEW Search Engine Marketing
Marketers have mastered the use of Web search engines to get prospects "in the door," but have only recently made strategic investments in effective site search. Consider this: On average, 35 percent of users leverage search when available as their primary system for site navigation. Another 33 percent use search when traditional navigation elements fail them. If these customers can't find what their looking for they'll either fall back on high-cost channels, like call centers and email or go elsewhere.

Internet Retailer
April 1, 2006
Bringing The Web to Consumers
Using Endeca Retail for Kiosks site search and navigation software from Endeca Technologies Inc., Home Depot will be able to tailor content available through the kiosks, such as making particular inventory and cross-sell opportunities available to in-store shoppers.

DMNews
March 28, 2006
Sales Soar for UK Sites With Better Search
Within a month after installing the search technology, browser-to-buyer conversion rates climbed 130 percent. Conversion rates for visitors from pay-per-click marketing programs, including search engine marketing, banner ads and e-mail, have more than doubled. Though Otto Group executives knew the search technology would improve sales, Veichmanis said, they 'were genuinely surprised by the effect that these pages had on conversion rates for sessions originating from pay-per-click marketing programs.'

InformationToday

March 27, 2006
Endeca Introduces Next Generation Platform and New Solutions
Endeca is one of the companies that stands out for its ability to handle diverse enterprise information, both unstructured full-text content and structured data. 'The markets for content and data access technologies -- once clearly distinct camps -- are rapidly converging. And with good reason, since they all seek to solve the same problem -- finding and understanding information across the enterprise,' said Sue Feldman, vice president of content technologies at IDC. 'We expect this new opportunity and market to reach into multiple billions of dollars by the end of the decade, far exceeding today's $900 million enterprise search market. Endeca's new approach positions them well to capitalize on the converged markets.'

DMNews
March 27, 2006

Industrial Distributor Finds Industrial-Sized Search Solution
Once industrial distributor Fastenal Inc. decided last year to aggressively expand its e-commerce business, it quickly became apparent the company needed an industrial-sized search solution. After all, its Web site, fastenal.com, doesn't hold just a mere 1,000 SKUs with four or five attributes each like a typical business-to-consumer site would. Instead, it has 200,000 products, many with hundreds of attributes.

ComputerWorld
March 20, 2006
In Google's Shadow
World Book Inc. uses search engines to provide content to customers. The Chicago-based encyclopedia publisher uses Endeca's search engine to improve customer service. Since the company is competing with free information services on the Web, it must provide a significantly better customer experience, says Chief Technology Officer Tim Hardy.'The new search engine has contributed to a 20% increase in sales, as well as a 30% to 40% reduction in technical support calls.'

Internet Retailer
February 2, 2006
FurnitureFind doubles conversions with new site search
A good site search application is enough to help customers find some categories of products on web sites - but FurnitureFind.com is finding that for its category, search and navigation works better. "We wanted to be able to not only show all the sofas we had on our site for example, but also to display the attributes we have in our data set about the sofas as well, so people could refine their search," director of web services Cory Nielsen tells InternetRetailer.com.


Intelligent Enterprise
February 2006
Field Report: HCR Manor Care, Toledo, Ohio
HCR's portal is about much more than access to information, but even by that measure, the process approach offers an edge. Instead of searching though directories and portlets to find what's needed to complete a process, users need find only the task they're after and then they're linked, step-by-step, to the appropriate applications, contextualized metrics and supporting documentation.


AMR Research
January 25, 2006
AMR Research Announces Winners of 2006 Innovation Awards
The 2006 Winners: Midsize company ($10M-$100M in annual revenue) - Endeca is a fast growing guided navigation, search, and analysis company with over 300 clients, including Wal-Mart.com, Circuit City, Home Depot, NASA, and John Deere. Recently named IBM's partner of the year, Endeca powered IBM's On Demand Workplace and helped save the company $500 million.


Library Journal.com
January 21, 2006
NCSU Debuts New Catalog
North Carolina State University Libraries (NCSU) has taken an important step in making catalogs more robust and user-friendly, deploying the Endeca ProFind® platform to add capabilities patrons expect from web browsing.


Wall Street Journal
December 19, 2005
Making Searches Work at Work
"When ABN Amro in Amsterdam went looking for a search platform for the bank's 400 corporate intranets, it selected Endeca Technologies Inc., Cambridge, Mass. Endeca pioneered the use of "guided navigation" in enterprise search; in addition to the usual list of search results, it organizes results into categories that can help narrow the hunt.... "We regard our information as very valuable," says Alex van Os de Man, an ABN Amro information-management project leader. "But it depreciates if we cannot find it or if you have to do a lot of site hopping to find it."


Managing Information
December 15, 2005
EBSCO Focuses Search Efforts Around Endeca
"We were impressed with Endeca's advanced search, Guided Navigation and Content Spotlighting capabilities," said John Fitts, vice president and general manager of EBSCO's Information Systems and Services department. "The Endeca platform will help deliver a compelling user experience while providing simple, powerful tools to create and configure new applications. Endeca was the only vendor we looked at that could offer this combination."


Santa Cruz Sentinel
December 9, 2005
West Marine Expands Search Engine Marketing
Tony Gasparich, vice president of direct sales, says the company recently added a site search application from Endeca Technologies Inc. Customers now have more ways to shop the boating supply retailer's online inventory of more than 150,000 products. Improvements include guided navigation which helps customers search more quickly by brand, price, sale items, new items and most popular products.


EContent
December 2, 2005
Endeca Unveils New Information Access Solutions
Each of the new information access solutions combine search and navigation functionality with Content Spotlighting capabilities, providing users and customers with multiple, integrated ways to explore, find, and access content through a single interface. Features of these search capabilities include: spell correction/suggestion, phrase recognition, entity/noun extraction, "snippeting" (keyword in context), and more. Content Spotlighting features--unique to Endeca--give publishers new capabilities to promote contextually relevant and high-value content along side search results lists and to provide dynamically-created topic pages--all based on a user's profile, search terms, and/or browse path.


Net Imperative
November 29, 2005
Guardian revamps search engine with Endeca
Lloyd Shepherd, deputy director, digital publishing at Guardian Newspapers, said: "We wanted to do something that the web search engines wouldn't be able to do - use the information in our content management system to make a browseable search experience. After all, what's the point of having our own search if it doesn't do a better job of searching our content than the big search engines already do?"


KM World
November 16, 2005
Easier e-procurement
"The search engine has been very well received by customers, and it is reflected in business growth. Web sales in our European and Asian business grew 41 percent in the first half of 2005. E-commerce is now in excess of 18.5 percent of the overall Premier Farnell marketing and distribution business." - Rob Knight, group e-commerce director at Premier Farnell.


Forrester
November 2005
Rediscovering Ranganathan (PDF)
To relieve his headache, Howard and 6,000 others at IBM go to what the company calls its "open marketplace for business consulting services."...Howard and others can do this and more because the open marketplace uses a faceted classification system (from Boston-based Endeca Technologies) to sort by any conceivable category in any order.


Military Information Technology
November 21, 2005
Smart Searching
"The onus is not on the intelligence analyst to ask the next question to determine a valid query refinement...We frame the search so you're not overloaded with information. And we discover new intelligence we'd never know to ask by using the system," explained Greg Fairbank, manager, Endeca Federal Industry Solutions.


BusinessWeek
November 2005
The Web Smart 50
The Net is wriggling into the nooks and crannies of businesses across the world. Here, a glimpse at the future.
IBM Project: Apply the principles of supply-chain management to people. IBM's goal was to create a database of employee profiles that managers could use to match the right consultant with the right job.
Payoff: with 36,000 consultants in its system, Big Blue saved $500 million in its first year alone, cutting the time needed to assign the employee by as much as two weeks.


Forbes
November 16, 2005
Searching at the Office
"In an information economy, the way you use information as a weapon determines your success," says Steve Papa, founder and chairman of enterprise search firm Endeca.


AMR Research
November 10, 2005
Enemies Unite To Face New Competition: Autonomy To Acquire Verity for $500M
"On the second front, Autonomy-Verity faces competition from best-of-breed up-and-comers. Although year-over-year revenue and profit are up for Autonomy and Verity for the latest quarter, our research suggests that focused search companies like Endeca, Inquira, and FAST Search have been making significant gains against Verity and Autonomy based largely on appealing to more immediate revenue-related and cost saving efforts like e-commerce and customer service and support."


Circuits Assembly
October 12, 2005
Newark InOne Launches Search-based Procurement
"The new search capabilities, powered by Endeca (endeca.com), produce results that can be compared and sorted by desirable dimensions, attributes or criteria. Presented in a familiar parametric search interface, the search engine allows design engineers and buyers to find products and avoid the pitfalls of traditional parametric solutions."


Internet Retailer
October 2005
Getting it Right
To make its channel integration work, Office Depot uses a mixture of in-house and commercially available technology. It uses IBM's WebSphere as its e-commerce platform, a customer data warehouse from NCR Corp. that gathers data from each shopping channel, web analytics from Coremetrics Inc. and site search and navigation technology from Endeca Technologies Inc.


Business 2.0
September 21, 2005
Seven Technologies That Change Everything
Google may have already indexed 8 billion webpages, but that's just the tip of the iceberg. Many more pages are hidden behind corporate firewalls or in databases waiting to be indexed. By some estimates, this so-called dark Web is 500 times bigger than the World Wide Web as we know it. Unlike the public Internet, however, it can't be retrieved by the usual Web crawlers. Instead, the information must be fed into search engines' mammoth databases using special retrieval techniques.
Key Players: Endeca, Glenbrook Networks, Google, IBM, Kozoru, and Yahoo.


The Wall Street Journal
September 12, 2005
Investing in Intelligence
"The DIA, the Pentagon's principal body for gathering and analyzing human intelligence, made its first investment through In-Q-Tel in June, says a spokesman, purchasing technology from Endeca Technologies Inc., a Cambridge, Mass., firm working on computer search engines. The DIA has established an "interface center" through which it will integrate In-Q-Tel's technologies into its intelligence operations as well as other arms of the Pentagon, such as Special Operations Command."


Channel Register
September 02, 2005
dabs.com in £500k makeover
"It hopes to boost its conversion rate by up to 50 per cent and increase the value of sales by improving the site's search and navigation features using technology from software developer Endeca."


KMWorld
September 2005
The Trend-setting Products of 2005
"In each and every case, the thoughtfulness and elegance of the software certainly warrants further investigation....Endeca ProFindTM for Enterprise Search Guided navigation for intranets, portals, corporate Web sites, information-based sites, call centers and commerce and catalog sites."


Internet Retailre
August 31, 2005
Beckett will soon sport improved site search
"Better site search will also help Beckett, which generates estimated annual e-commerce revenues of about $13 million, provide more detailed price information such as price guides for specific collectibles such as baseball cards. 'We will have the ability to highlight topics such as best sellers, new items and expert picks, which are all relevant to the collector's shopping session,' Grimsley says."

August 26, 2005
FurnitureFind.com finds move to online sales easier than expected
"FurnitureFind.com is continuing to build out its e-commerce strategy, both on its own site as well as through an expanding network of affiliates. To help keep down its return rate while helping shoppers find what they want, it's working with site search firm Endeca Technologies Inc. to develop a site and navigation feature that will let shoppers drill down by product attributes."

August 24, 2005
Oriental Trading trades up for better site search and analytics
"The Endeca package replaced an internally developed program and helps Oriental Trading do a better job in cross selling and up selling its merchandise, says vice president of e-commerce Steve Fortson."

August 9, 2005
Newegg hatches plans for better site search and expanded payment
"Newegg.com will use a new emphasis on consumer electronics and site improvements in a bid to grow its web sales by at least 40% in 2005. Newegg, which ranks as No. 9 in the Internet Retailer Top 400 Guide to Retail Web Sites, anticipates that its e-commerce sales will increase to about $1.4 billion this year, compared to $1 billion in 2004. To achieve that goal, Newegg is adding more consumer electronics products to its web store and improving its internal site search using new applications from Endeca Technologies Inc."

August 3, 2005
Scripps Makes ShopatHomeTV.com its e-commerce anchor
" Now ShopatHomeTV.com, which ranks as No. 212 on the Internet Retailer Top 400 Guide to Retail Web Sites, is putting in place the finishing touches on a major site redesign that Scripps began in November. The web store is using new site search applications from Endeca Technologies Inc. and improving guided navigation to reduce the time and steps shoppers need to locate merchandise, Smith says."


American Libraries Online
August 23, 2005
Me Too!
"Chicago Public Library has contracted with TLC for all basic ILS functionality in CARL.X, as well as AquaBrowser Library, Endeca Guided Navigation, OSA collection development, and e-commerce modules -- a project valued at nearly $14 million."


EContent
August 12, 2005
Endeca Announces New Search and Analysis Solutions
" Built on Endeca's Search and Guided Navigation platform, the solutions are designed to help government agencies deploy retrieval capabilities for public-facing Web sites and internal information management applications. All of the new solutions feature Endeca's patent-pending Guided Navigation technology, which combines the two most common approaches to finding information--search and browse--into one capability. These solutions are designed to give intelligence and law enforcement agencies discovery capabilities into both their structured and unstructured intelligence repositories--allowing intelligence and law enforcement analysts to find and analyze critical information buried in vast repositories of records, documents, email messages and virtually any other source."


Ovum
August 8, 2005
IBM looks to open source search
"IBM is today expected to announce open source availability of its Unstructured Information Management Architecture (UIMA), a content-based search framework used to interpret hidden relationships in unstructured information. Key information management and business intelligence vendors such as Cognos, Endeca, Factiva, Inxight, SAS, and SPSS are set to throw their weight behind the initiative, by embedding UIMA into their offerings."


Intelligent Enterprise
August 1, 2005
In Search of Intelligent Search
"We had a mountain of information and no effective way to go through it," Glinsky says. "Now we're getting better value out of millions of dollars of research and influencing decisions that can create hundreds of millions of dollars of revenue."


Internet Retailer
July 28, 2005
HomeDepot.com blends search, navigation functions; sees conversion lift
"Thoughtful vendor selection and implementation are allowing Home Depot to drive revenue and customers' satisfaction through a single functional interface," according to [JupiterResearch analyst, Eric] Peterson.


Better search drives sales at JCWhitney.com
"The goal of the design is to more quickly present relevant product to our customers and make the overall shopping experience easier to use," says Geoff Robertson, vice president of e-commerce for J.C. Whitney. "With such a large selection of automotive parts and accessories, our challenge is to make finding the right item for their vehicle as simple, as accurate, and as enjoyable as possible."



July 14, 2005
IBM Tool Dispatches Employees Efficiently
IBM has reduced its reliance on costly outside contractors about 5% to 7%, he says. Mr. Moffat also says the "utilization rate" -- effectively, the percentage of time consulting employees are billing out to customers -- has risen, though he declines to give specific figures.... Mr. Moffat also says Marketplace is helping consultants find niche skills and get to work on contracts faster, factors that could help boost revenue, not just cut costs. Marketplace sorts through 100 job classifications from Account Technical Representative to Web Specialist. (Consultants needing a spark of genius for a project can query for a "Visionary Thought Leader.")



July 13, 2005
A new view of analytics
Initially deployed in Endeca Latitude, the joint offering will expose anomalies and patterns in data and will provide insight not possible with tables, dials or simple dashboards. The combined technology from Endeca and Oculus lets users move through an analysis more fluidly, with context, to get answers not possible with traditional business intelligence solutions.

June 15, 2005
Ace: The helpful search place
"...our current search engine required updating to overcome some fundamental challenges-from synonyms to misspellings and even how different products were categorized. Endeca has provided Ace with a solution that not only addresses those common stumbling blocks, but takes search a step further, giving our retail associates the ability to intuitively and effortlessly filter results and explore related products."
Frank Murphy, retail IT manager with Ace Hardware Corp



May 9, 2005
Endeca Announces New Manufacturing and Distribution Search Solutions
The solutions are designed to help manufacturers and suppliers boost parts reuse and strategic sourcing initiatives, improve customer service, drive online sales and reduce costs by making it easier for people to find products, parts and components information. Endeca has worked extensively with leading manufacturers, suppliers and business-to-business catalogers including John Deere and IBM.



April 29, 2005
NIH cancer site gets faster search
"The types of information these different audiences were seeking vary greatly; what might be most relevant to one could be completely irrelevant to another, so one-size-fits-all relevancy ranking simply doesn't work."



April 20, 2005
Beyond Googling
"Cambridge-based Endeca has pioneered a search solution that even Google is lauding. Guided Navigation will play an increasingly large role in the future of search, and Endeca is holding the key."
William Quist



April 4, 2005
Endeca Provides Latitude for Information Retrieval and Analysis
" 'Endeca allows you to replace the custom reporting cycle with self-service reporting and analysis, so you're cutting out the middleman -- which in our case was IT. Now, our employees can get answers directly and cut out the inherent iterative processes to get the right answer,' said Brendan Nolan, senior vice president of distribution technology at MFS. 'We've tried to do this in the past with other BI tools, but they never took hold. Our end users are experts in their own world, but they're not experts in writing reports. Unless it's really easy to use, adoption rates will be minimal.' "
Paula J. Hane



April 4, 2005
Searchandizing: Site Search as the New Display Window -- With a Personalized Twist
"At eToys, more organized and broader shopping options presented through [Endeca InFront] site search results have led to a 25% increase in the average number of pages viewed per search, from 8 to 10, says CIO Chris Cummings. 'That means guided navigation is bringing people through more products and helping them find what they`re looking for,' he says. 'The more we interact with the customer, the more likely we`ll convert that customer to a sale.' "
Paul Demery



April 1, 2005
Globalization and Search Take Center Stage
"One of the reasons the annual PC Forum, an invitation-only gathering of industry leaders, policymakers, investors, and entrepreneurs, is so interesting is the eclectic nature of the discussions held there. This year, the 28th year of the Scottsdale, Arizona-based event was no exception, as leaders and visionaries talked of the global nature of technology and the newfound prominence of search in all forms....Endeca exhibited a solution that uses classification techniques to provide guided navigation through large data sets, such as a parts catalog."
Michael J. Miller



March 28, 2005
A Breakthrough in Analytics
"Zero-training design -- Web-based interface and simple search and browse capabilities accelerate adoption rates, eliminate training costs and allow companies to extend BI capabilities to larger audiences."



March 8, 2005
Business Analysis Tools Gaining in Visualization
"Endeca's new Latitude product uses the same Guided Navigation interface that the company's search tools are known for; it also adds charting and visualization capabilities. Latitude can be used to merge analysis of structured and unstructured data, and it enables search queries on structured data or mixes of structured and unstructured data, said officials in Cambridge, Mass."
Dennis Callaghan



March 8, 2005
DollarDays.com relaunches with new search and merchandising features


 


March 7, 2005
IT revs up search engines
"...it wasn't long before Pepin and his team started to see how Endeca also could help CBD reduce the time it took to roll out marketing campaigns. 'We saw it was also a great data-mining tool, which made it a good fit for direct-marketed, targeted e-mails to our customer base,' he says. Before using ProFind, it took several hours to run a traditional database query. 'With Endeca's ability to slice and dice our data, we could load up all of our separate customer information - purchase history, author history, product categories - on a separate platform. We were then able to quickly segment the list. We could go and mine customers, clicking on anybody who had purchased a particular author in the past, and it would literally bring back information in seconds,' Pepin says."
Michelle Hope



March 1, 2005
On-target onsite search
"Before upgrading its search function, Bass says, eToys offered only basic refinement options for customers to narrow down product results by attributes such as product type. Now the engine allows for refining searches by the same 17 categories it searches with. All details for eToys search function were determined during strategic requirement meetings with Endeca. The changes, Bass says, have resulted in higher conversion rates and a 20%-25% increase in page views."
Heather Retzlaff



February 2005
Esther Dyson's Monthly Report
Endeca: Facing the Facets
"The engineers need to see only the parts that are available, or else they will waste enormous amounts of time wandering in the desert. Further, because they see only facets relevant to the particular set of parts, they can browse a complex schema without having to know the schema itself."
David Weinberger



February 2005
My Kingdom for an OPAC
"Exhibiting one of the most remarkable refinement tools, Endeca (endeca.com) creates a 'metarelational index' where result sets are refined on-the-fly to match patron limits of name, subject, format, or locally defined fields....This front-end and back-end addition to bibliographic discovery could revolutionize the OPAC."
Andrew Pace



January 2005
Narrowing the search
"Search isn't just for data and text, of course. As Tim Hardy, chief technology officer at World Book Inc., publisher of The World Book Encyclopedia, can tell you, there's a multitude of formats out there that a searcher may need to access. That was the situation confronting the IT staff when they sought a search tool for World Book's Web encyclopedia. The encyclopedia provides access not only to World Book's 25,400 articles and 248,000 definitions, but also to 9,300 audio clips, 1,480 maps, 128 photographs and 115 video clips. Today, Chicago-based World Book uses Endeca Technologies Inc.'s ProFind and XML metadata to create a unified index of materials. 'We have an XML database for each of the different content types that provides the indexable data. Now we're able to place all the differing content types into one integrated index,' says Hardy."



January 2005
TJX goes multichannel at last
"To re-create on the Web the in-store excitement of hunting for treasures,' Fry used a search engine from Cambridge, MA-based Endeca Technologies that allows customers to browse products by brand, size, and price, among other options. The technology, Fry says, gives shoppers a similar browsability as in the stores."



December 2004
Holiday prep 2004: Wine.com refines Web search
"With its old search tools, Wine.com would have spent 'several man-weeks' programming the software to understand a query like that, Juliano says. With Endeca, it didn't have to do any custom coding for the software to process the query. One of the main reasons Wine.com invested in the Endeca software was to deliver better results to shoppers looking for search assistance."



December 2004
How eToys keeps up site performance as sales rise 34%
"EToys installed a new site search function in August from Endeca Technologies Inc., replacing an in-house system and significantly shortening the time it takes shoppers to find particular products, Ridley says."



December 2004
Technologies Of The Year -- Notable Innovations
"Endeca ProFind for Manufacturing: The software is intended to give design engineers unprecedented access to the silos of information represented by enterprise applications such as PLM and ERP."



November 2004
In Search Of...
Melissa Campanelli



November 2004
Walmart.com joins e-retailers using Endeca search
"Endeca InFront combines search, navigation and merchandising in a single application, enabling Walmart.com to apply its merchandising strategy to support the way shoppers click through the site"



November 2004
Endeca announces ProFind 4.6
"ProFind 4.6's content spotlighting capabilities promote relevant content based on defined business rules, such as user profile or workgroup, search terms and navigation options, as well as time of day or day of the week. This combination gives users tools to maximize the value of internal and external information, regardless of source, structure or file type."



November 2004
Tesco updates site for Christmas
"Tesco has selected Endeca to power its search, navigation and merchandising across its Web site, as the supermarket prepares to enter the 2004 holiday rush."br> November 2004



November 2004
Search-and-retrieval software solves Weatherford's dilemma
"While users could search by part number to retrieve information about a part, this presumed they knew the part number in the first place. Quite often, they needed to answer the reverse question, starting with functionality specs and constraints and then learning if any existing part numbers met those requirements, or if there were any equivalent or substitutable parts. Weatherford's tribulations led to a search-and-retrieval software solution called ProFind for Manufacturing from Endeca, Cambridge, Mass."



October 10, 2004
New site search takes Interstate Batteries into b2c and triples web sales
"Interstate Batteries nearly tripled online sales within eight months of deploying new site search and navigation technology from Endeca Technologies Inc., according to the company."



October 18, 2004
Refining Enterprise Search
"Endeca offers a technology that combines search with what it calls Guided Navigation. Here, a keyword search generates a search directory on the fly, which users can employ to drill down to progressively refined results....Enhanced classification and taxonomy come into play by enabling users to browse information by subject area rather than relying solely on the blank search field and their capability of constructing an effective query. Dynamic classification capabilities can modify the presentation of subject areas based on the query's context. These new technologies 'allow you to cross the structured and unstructured worlds,' says Pete Bell, co-founder of Endeca."



October 4, 2004
Spy agency's venture capital arm helps fund products to aid national security
"Most companies in which In-Q-Tel has invested have products that clearly cross commercial and CIA markets. Endeca Technologies Inc., which has an office in Atlanta, makes software that searches and analyzes data."



October 2004
Endeca for e-commerce
"Personalized merchandising -- profile-based dynamic merchandizing allows retailers to automatically promote specific products and offers that match the unique characteristics and preferences of each shopper."

October 2004
Why Classify?
"Faceted navigation uses existing categories or fields in product databases or taxonomies. They are usually manually analyzed to make sure that they are "orthogonal" -- that they do not overlap. Then a browsing system is automatically implemented that offers a set of search results as well as a set of pathways that will guide the user to products or information in the collection. Unlike a search engine, these browsing pathways are only offered if there is information at the end of them. It eliminates dead ends and helps the user understand how he got to an item."



September 27, 2004
Two new deals for TLC
"TLC will create a navigable OPAC with Endeca's Guided Navigation. Available as an option to CARL and Library Solution customers, Guided Navigation wraps every list of search results in a context derived from the original MARC cataloguing. This enables the library patron to have a menu of options from which to refine their query."



September 27, 2004
Electronics retailer Circuit City revamps to prepare for upcoming holiday season
"Circuit City Stores Inc., like many online retailers, has continuously added to its Web site ever since it began selling products there five years ago. But IT managers at the consumer-electronics company know that a Web site is only as good as the sum of its parts. On Sept. 7, with the busy holiday shopping season looming, Circuit City completed a year-long overhaul of www.circuitcity.com, which now offers more than a million items for sale....Search capabilities were upgraded using Endeca Technology Inc.'s search engine, providing more flexible and intuitive ways of categorizing and searching for products."

September 2, 2004
Silhouettes bumps conversions 20% with a new design
" 'The Endeca search and navigation technology has contributed to a higher conversion rate by reducing the number of steps it takes a customer to find what she wants,' Rodimer says."



September 2004
Trend Setting Products of 2004
"Endeca Navigation Engine -- a directed search engine with deep underlying analytics; more than simple keyword search, a unique approach to information discovery."

August 25, 2004
Navigating Walgreens
"Customers to the Walgreens.com online pharmacy and drugstore are using a new search solution to shop more easily for products and to find general information about the site. Walgreen Co. has selected Endeca InFront to provide search, navigation and merchandising across Walgreens.com. The new system combines accurate and advanced search capabilities with guided navigation--a discovery technology that leverages characteristics of products and content to dynamically group results and present valid refinement and exploration options, according to a press release from Endeca."



August 09, 2004
Endeca Launches New Version of Enterprise Search Platform
"In a recent, in-depth product review of Endeca InFront 4.5, Susan Aldrich, senior vice president of the Patricia Seybold Group, noted, 'Endeca's guided navigation is the best we've seen.' Aldrich added, 'Endeca gives buyers great control over managing their search experiences. Endeca's tools also give developers and merchandisers great control over the buyer experience, providing the analysis, context, and testing to tune search and indexing efficiently.' "



August 06, 2004
Endeca Announces ProFind 4.5, InFront 4.5
"Endeca ProFind 4.5 combines search, Guided Navigation, and Content Spotlighting capabilities in an effort to help organizations integrate and take advantage of structured, semi-structured, and unstructured enterprise data. Used as the information delivery backbone for portals, intranets, extranets, directories, public-facing Web sites, and enterprise applications, ProFind is designed to give customers, prospects, employees, and partners intuitive and efficient access to relevant data to improve decision making."



August 20, 2004
Online Retailers See Improved Site Search As Sales Tool
"Endeca's Chief Executive Steve Papa said the next step in site search will be personalization, something he likened to reorganizing all the shelves and aisles of a store for each customer's preferences. 'That's the challenge of going to WalMart: it doesn't feel like a boutique. What we do online is create a boutique for whatever it is you care about,' said Papa."



July/August 2004
Inside In-Q-Tel: exclusive interview
"What's nice about Endeca is that with the directed search engine and all of its underlying analytics, it can really deliver a lot of very useful information in ways that a normal search engine could never do. Even today, if you search for a name, for example, on Google, you'll get a lot of hits that don't have anything to do with the name. And so that leads me to believe there's still a lot of work to do in search. Endeca represents a leap ahead in that area, I think its attraction with the customer base is really proving it out." -- Greg Pepus, Senior Director of Federal and Intelligence Community Strategy, In-Q-Tel
Hugh McKellar



July 22, 2004
Endeca and iPhrase Report Strong First Half



July 05, 2004
Search for a View
Tommy Peterson



July 01, 2004
Case Study: Novel technology boosts sales
David Neal



July 2004
Helping Visitors Help Themselves
Ted Kelly



June 21, 2004
Chain Plans Book-Smart Searches
Tony Kontzer



June 15, 2004
AMA cites Mass. malpractice premiums



June 14, 2004
As Google Goes
Colin C. Haley



June 14, 2004
Endeca raises $15M in VC



June 4, 2004
CIO Challenge: Search Engines
Jim Middlemiss



June 3, 2004
CIA venture arm funds Mass. firm
Hiawatha Bray



May 21, 2004
Abebooks Selects Endeca



May 10, 2004
Developing the Next Generation of Enterprise Search
Martin Langham



April 8, 2004
Orvis.com sees sales from site search function rise 50% with new technology



March 19, 2004
The Sound of Money
Tom Witkowski



March 19, 2004
Sketchy Information: Will graphical search interfaces make a picture worth a thousand links?
Erik Sherman
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March 15, 2004
How to Sell in Start-Ups
Sean Silverthorne



March 15, 2004
Emerging Business - Windows Audio File
Mark Mills interview with Steve Papa



March 2004
Three Easy Pieces



March 2004
Defensive Investments
Christopher Lindquist



February 24, 2004
Startups seek new ways to search the Net
Mark Boslet
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February 5, 2004
Batteries.com improves sales conversion rate 30% with new site search



January 26, 2004
IBM's Search Ends With Endeca
Colin C. Haley



January 26, 2004
Endeca Selected by IBM to Enhance Online Shopping Experience



January 16, 2004
Patagonia Chooses Endeca InFront