Endeca respects the privacy of our visitors and customers. We recognize the need for protecting appropriate personal information that you provide to us. Endeca has therefore established this Privacy Policy to assist you to understand what information we collect and how that information is used.
What personal information does Endeca collect?
Personal information is information that can be used to identify or contact a specific individual, such as a name, address and email address. Endeca does not collect personal information when you visit our web sites unless you choose to provide such personal information.
On Endeca's web sites you can request information about our technology and services, subscribe to marketing or support materials, and register to obtain access to product information, support, and services. The types of personal information you provide to us on our web site may include names, employer, addresses, phone numbers, e-mail addresses and passwords.
How does Endeca use personal information?
Endeca will use personal information to provide customers and visitors with information and services and to help us better understand your needs and interests. Specifically, we use your information to communicate with you and to develop and market products and services. Endeca does not sell or rent your personal information. While we may provide partners with your personal information in order to assist with marketing or other programs for your benefit, use of your personal information is limited to Endeca related activities.
How do I refrain from providing personal information?
Endeca does not require that you provide us with personal information. The decision to provide personal information is voluntary. If you do not wish to provide the personal information requested, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.
In addition, you can opt out of receiving e-mail messages from us about products and services by clicking the unsubscribe link provided in the email or, if not available, contacting us at info@endeca.com. Please provide sufficient detail in the message for us to process your request to unsubscribe from a particular mailing.
How does Endeca secure my personal information?
Endeca is committed to taking reasonable efforts to secure the personal information you choose to provide us. To protect the privacy of any personal information you may have provided, Endeca and its partners employ industry-standard controls including physical access controls and Internet firewalls.
Does Endeca use "cookies" on its web site?
Endeca does use "cookies" on its web sites. Cookies are identifiers that can be sent from a web site via your browser to be placed on your computers hard drive. Thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites. The information collected from the use of cookies is used and analyzed to improve Endeca's web site. Endeca uses the information collected from the "cookies" to collect the pages visited, navigation patterns, etc. of a visitor. This information helps us answer questions such as, "What product information is of most interest to our customers?" and "What kind of offers do our customers prefer?"
Do other web sites collect personal information when I visit the Endeca Web Sites?
The Endeca web site may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the Endeca web site. Endeca does not control those sites or their privacy practices, which may differ from Endeca's. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the Endeca Privacy Policy.
Contact Information
If you have any questions regarding the Privacy Statement or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of Endeca's Office of the General Counsel, 55 Cambridge Parkway, Cambridge, MA 02142.
Changes to this Statement
Endeca will review and may update this Privacy Policy periodically.
Revised: September 2005