The Endeca Professional Services group has one goal in mind: your success. With hundreds of successful deployments complete and a global team of consultants and partners, Endeca Professional Services offers a wide range of consulting services to help you achieve your business goals while reducing deployment time and total cost of ownership. Leading enterprises in a wide array of industries, including ABN AMRO, the Home Depot, WalMart.com, IBM, John Deere, General Motors, and NASA, have all relied on Endeca Professional Services to maximize their investment in the Endeca Information Access Platform. Recent client engagements have achieved strong business results, including:
There are several ways to engage with Endeca consulting.
Beyond the technical questions around data sources, security, application architecture, and search functionality, there are even more critical business questions to be answered:
While simply throwing a basic search appliance into your environment may promise immediate results, stepping back and thinking about your overall information access strategy will ensure that you achieve both the short-term results as well as longer-range business objectives without costly redesign. During Endeca's Solution Strategy Workshop, we will work with you to find the solution that leverages all your information assets while balancing the demands, opportunities, and constraints of your organization's business strategy, user experience needs, and technology environment. Out of this engagement, we will create a solution architecture and release roadmap.
These engagements are led by the Endeca team and use the resources in your region to deliver a working application. The team uses an innovative, iterative methodology that delivers working features every several weeks. This allows key stakeholders to participate in interactive Discovery Workshops as well as review progress though working code. This approach allows features to be reviewed as they're developed and as well as enabling mid-project course corrections when required. This approach delivers high-quality applications quickly and efficiently.
If your team would like to gain a deeper understanding of the Endeca Information Access Platform, our consultants will work side-by-side with you in design sessions and during the development of key technical components. This will allow your team to directly participate in creating the Information Access experience in the context of your project.
The Endeca Design Collaborative is the world's first group dedicated to pioneering, evangelizing and socializing the best practices of adaptive user experience (UX) design and optimization. Comprised of seasoned experts in the fields of human factors design, usability engineering, information architecture and graphic design, the group offers a variety of services — UX Research & Modeling, UX Design & Development, UX Optimization, and Adoption & Impact Management — to accelerate user adoption and maximize the business benefits of adaptive applications built on the Endeca Information Access Platform.
Information Access applications provide ongoing value and therefore should be reviewed periodically to ensure that best value is being derived from them. Endeca's experts will provide a thorough under-the-covers evaluation of your Endeca application or Web site. This process can include reviewing the overall application architecture, detailed technical code reviews, and search tuning evaluations. From this thorough review, Endeca will provide a set of recommendations.
To take advantage of the latest Endeca features, our team will complete an upgrade to the most applicable version of the IAP. More than a software install, this upgrade will focus on enhancing functional capabilities, reducing application complexity, and building understanding of the available features.